Handyperson Support Services for Elderly & Vulnerable People

At CSS, we provide trusted handyperson and gardening support services for elderly and vulnerable people across Sunderland.


Our service is designed to help individuals remain safe, independent, and comfortable within their own homes. Support is available through formal referrals and assessments from local authorities, healthcare providers, housing associations, charities, social prescribers, and voluntary organisations.


We work closely with professionals and support agencies to deliver practical household assistance that improves wellbeing, reduces risks within the home, and supports independent living.

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Who Can Access This Service?

Our handyperson support service is intended for people who may require additional assistance due to:

  • Age-related mobility or health issues
  • Disabilities or long-term health conditions
  • Vulnerability or social isolation
  • Low income or financial hardship
  • Safety concerns within the home
  • Support needs identified by partner organisations

Referrals are made to CSS by Sunderland Home Improvement Agency. They accept referrals from:

  • Local authorities
  • Adult social care teams
  • Occupational therapists
  • NHS or healthcare professionals
  • Housing providers
  • Charities and community organisations
  • Family support services

What Support Can We Provide?

Our experienced handyperson team can assist with a wide range of household and garden tasks, including:


  • Minor household repairs
  • Easing doors and improving accessibility
  • Fitting curtain rails and grab rails
  • Securing loose carpets and reducing trip hazards
  • Moving furniture within the home
  • Gutter cleaning and external maintenance
  • Gardening and garden tidy-ups
  • Hedge and bush trimming
  • Clearing slippery paths and walkways
  • Winter snow clearance where required


Our aim is to create safer living environments while helping people maintain independence and dignity at home.

Referral & Assessment Process

Support through our handyperson service is generally provided following a formal referral or assessment from Sunderland Home Improvement Agency.


This process helps ensure that the service reaches individuals most in need of support and that the correct assistance is provided based on personal circumstances and wellbeing needs. If you are an organisation or group interested in working in partnership with CSS to set up your own Handyperson Service, please email info@csshelp.org.uk to discuss.

Alternative Paid Handyperson Services

If you are unable to access the referral-based support service, assistance may still be available through our partner service, SCFS (Contracts) Ltd, which offers trusted handyperson and property maintenance services open to the wider public